Privacy Policy
Effective Date: June 2025
At Harmony & Lustre, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use our services or visit our website.
1. Information We Collect
We may collect the following types of information:
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Personal Information: Name, date of birth, phone number, email address, and mailing address.
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Health Information: Medical history, treatment details, medication use, and other relevant health information necessary for providing our services.
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Payment Information: Credit/debit card details or billing information for processing transactions.
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Technical Information: IP address, browser type, device information, and usage data when you visit our website.
2. How We Use Your Information
We use your information to:
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Provide and manage our mobile IV hydration and vitamin injection services
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Schedule appointments and communicate with you
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Personalize your treatment plan based on your health needs
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Process payments and send receipts
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Improve our services and website experience
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Comply with applicable legal and regulatory obligations
3. Sharing Your Information
We do not sell your personal information. We may share your information with:
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Licensed medical professionals within Harmony & Lustre who are directly involved in your care
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Payment processors for secure transaction processing
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Service providers who assist us in operating our business (e.g., booking systems or email services)
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Legal authorities, if required by law
All third parties are required to maintain the confidentiality and security of your information.
4. Data Security
We implement industry-standard safeguards to protect your personal and health information from unauthorized access, disclosure, or misuse. While we strive to use commercially acceptable means to protect your data, no method of transmission or storage is 100% secure.
5. Your Rights and Choices
You have the right to:
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Access or request a copy of your personal information
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Request corrections to inaccurate or outdated information
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Withdraw consent to our use of your information, where applicable
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Request the deletion of your information, subject to legal and regulatory requirements
To exercise any of these rights, please contact us at the email provided below.
6. Cookies and Website Tracking
Our website may use cookies and similar tracking technologies to enhance your browsing experience and analyze usage. You can adjust your browser settings to disable cookies, but some features of our site may not function properly as a result.
7. Children’s Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors.
8. Changes to This Policy
We may update this Privacy Policy periodically. Any changes will be posted on our website with an updated effective date. We encourage you to review this policy regularly.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us
(919) 740-6075
3301 Atlantic Ave., Raleigh, NC 27604. Suite 105.